Privacy Policy
Your privacy and data security are our top priorities
Last updated: June 3, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you submit a quote request, contact us, or subscribe to our newsletter. This includes: name, email address, phone number, travel itinerary details, aircraft preferences, and any special requests. We also collect usage information automatically, including IP addresses, browser type, pages viewed, and referring URLs.
2. How We Use Your Information
We use your information to: respond to charter inquiries and provide quotes; process and fulfill charter bookings; send you empty leg alerts and newsletters (with your consent); improve our services and website; comply with legal obligations; and communicate important account and service updates.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We share information with: aircraft operators and FBOs necessary to fulfill your charter; Stratos Jets (our franchisor) for booking coordination; service providers who assist in our operations (under strict confidentiality agreements); and law enforcement when required by law.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls. However, no method of internet transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.
5. Your Rights and Choices
You have the right to: access the personal information we hold about you; request correction of inaccurate data; opt out of marketing communications at any time; request deletion of your data (subject to legal retention requirements). Contact us at info@thescottwallaceagency.com to exercise these rights.
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Contact Us
For privacy inquiries: Scott Wallace Agency | Email: info@thescottwallaceagency.com | Phone: (720) 414-5728